Nestara Institute of Care & Hospitality Excellence [NICHE]

We exist to prepare domestic professionals who can work confidently, responsibly, and independently in high trust homes. Our focus is not volume. Our focus is readiness.

Enquire About Staff Training

Explore Our Flagship Trainings and Programs

Professional House Manager Training Program

Duration: 2 Weeks

Format: In-Person/Boarding

Cost: KES 20,000

Designed for individuals and house managers responsible for running homes with order, discretion, and accountability.
This program  builds systems thinking, communication skills, and professional authority.
It prepares house managers to manage people, routines, and standards confidently.

Professional Nanny Training Program

Duration: 2 Weeks

Format: In-Person/Boarding

Cost: KES 20,000

A structured program that prepares nannies and child caregivers to work calmly, safely, and professionally in modern homes.

The focus is behavior, judgment, and consistency, not just childcare tasks.

Graduates are ready for real households, not ideal scenarios.

First Aid & Emergency Response

Duration: 1 Day

Format: In-Person

Cost: KES 4,500

A structured program that prepares caregivers to work calmly, safely, and professionally in modern homes.
The focus is behavior, judgment, and consistency, not just childcare tasks.
Graduates are ready for real households, not ideal scenarios.

First Foods Done Right: Weaning and Baby Nutrition

Duration: 2 Sessions (Weekend)

Format: In-Person

Cost: KES 5,500

Guides caregivers and parents through safe, age-appropriate feeding for infants and toddlers.
Covers food preparation, hygiene, and responding to common feeding challenges.
Designed to build confidence and reduce anxiety around early nutrition.

Laundry & Housekeeping Essentials

Duration: 2 Sessions (Weekend)

Format: In-Person

Cost: KES 6,000

Hands-on training in cleaning standards, laundry care, and home organisation.
Learners are taught systems, sequencing, and attention to detail.
Designed to reduce mistakes, damage, and supervision needs.

Specialised Childcare Support Series

Duration: 2 Sessions (Weekend)

Format: In-Person

Cost: KES 8,000

Specialist training for caregivers supporting children with additional physical, developmental, or behavioural needs.
Focuses on safety, consistency, communication, and working closely with parents.
Ideal for households seeking informed, confident, and respectful care.

Helping Little Voices Grow: Speech Support at Home

Duration: 2 Sessions (Weekend)

Format: In-Person

Cost: KES 8,000

Equips caregivers with simple, practical ways to support early speech and language development.
Focuses on daily interactions, play, and routine-based support.
Not therapy, but informed, supportive care at home.

Kitchen Confidence: Foundation & Intermediate Training

Duration: Sessions (Weekend)

Format: In-Person

Cost: KES 4,000

Foundation Class: Builds confidence in hygiene, timing, and everyday family meals.
Intermediate Class: Develops planning, nutrition balance, and consistency across menus with an international feel.

How the Training Works

1. Screening and Admission

Every participant is screened for attitude, readiness, and suitability before training begins. Not everyone is admitted and not everyone progresses.

2. Structured Training

Training is practical, structured, and closely supervised in real-home scenarios. Behavior, judgment, and consistency are assessed daily alongside skills.

3. Clear Outcomes

Each participant exits with a clear readiness outcome and feedback. Only those who meet standards move forward to placement or advanced training.

Training at NICHE is structured, corrective, and practical. 

What Trainees Can Expect

Clear standards, close supervision, and honest feedback on readiness for professional work. Progress is earned through behavior, consistency, and effort, not attendance alone.


What Employers Can Expect

Staff who understand routines, boundaries, and professional conduct from day one. Fewer onboarding issues, clearer communication, and reduced risk during the probation period.

What Non-Profits Can Expect

A structured, outcome-driven training model linked directly to employment readiness. Transparent assessment, clear exits, and measurable behavioral and placement outcomes.

Who Our Training is For

    Our courses are for individuals who want to work professionally and are willing to be held to clear standards.

    It is for people who:

    • Want structure, clarity, and accountability

    • Are open to feedback and correction

    • Can follow instructions without improvising

    • Understand that trust is built through consistency

    • Are ready to behave professionally even under pressure

Who Our Training is Not For

Our trainings are not for everyone. They are not suitable for people who

    • Struggle with authority or feedback
    • Become emotional or defensive when corrected
    • Prefer informal or “figure it out as you go” work styles
    • Are unwilling to follow routines set by the household
    • Are looking for quick placement without preparation

It is designed to prepare individuals who are ready to grow into professional roles.

Call Us

FAQs

I already trust my nanny. Why should I still invest in training?

Trust is emotional. Safety and consistency are operational. This training protects what you already have by aligning behavior, judgment, and routines before small issues become serious problems.

I’m worried my nanny will feel undermined or offended.

That concern is valid and common. The training is framed as professional support, not correction, and many staff leave feeling more confident and respected in their role.

I don’t have time to release my nanny. What happens to my child?

That is exactly why most specialist sessions are held on weekends.
For full-time programs, training is time-bound and designed to reduce long-term disruption by stabilizing the probation period early.

My child is strong-willed and sensitive. Can training really help with that?

Yes, because we focus on emotional regulation and response, not just techniques. Caregivers are trained to remain calm, consistent, and safe even when children test limits.

What if my nanny already has many years of experience?

Experience does not always mean alignment with modern expectations.
Training helps experienced staff adapt to clearer routines, boundaries, and communication styles without dismissing their background.

What happens if my nanny fails part of the training?

Failure is handled respectfully and early.
It is safer to identify misalignment in a structured environment than inside a private home with a child involved.

Is this training theoretical or practical?

It is practical and observed.
Learners are assessed during real tasks, routines, and simulations that reflect everyday household life.

Is this really worth the cost?

Compare it to the cost of a failed placement, emotional stress, or a safety incident.
This training is an investment in stability, peace of mind, and long-term trust.

What do other parents usually say after the training?

Most report clearer communication, calmer responses, and fewer daily tensions. The biggest change is not skills. It is how the caregiver shows up under pressure.The biggest change is not skills. It is how the caregiver shows up under pressure.The biggest change is not skills. It is how the caregiver shows up under pressure.The biggest change is not skills. It is how the caregiver shows up under pressure.

Come join our training sessions!

Join NICHE

Thank You!

Thank you ! Your form has been submitted